Call Center Success

Call Center Success

4.11 - 1251 ratings - Source



Annotation. Call Center Success will increase your understanding of the challenges, skills, and competencies you need to succeed in your valuable position as a customer service representative. This easy-to-follow, interactive book will give you the foundation you need to flourish in this fast-paced, demanding industry.Annotation. Call Center Success will increase your understanding of the challenges, skills, and competencies you need to succeed in your valuable position as a customer service representative.


Title:Call Center Success
Author: Lloyd C. Finch
Publisher:Thomson Crisp Learning - 2000
ISBN-13:

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